Amsterdam Marriott, NL
5-6 June 2018

2017 Agenda

Please find the Internet of Supply Chain EMEA conference programme below

08:00-09:00 Registration & Welcome
09:00-09:10 Chairperson’s Opening Remarks

Enno Osinga, Former Senior Vice President Cargo, Schiphol Airport




09:10 – 09:40

KEYNOTE: Visualising the future supply chains

Gone are the days of notepads or excel spreadsheets! Businesses now thrive on ensuring they bring the right product to the right customer at the right time. New technologies such as IoT, robotics, 3D printing, drones, driverless vehicles or industry 4.0 are revolutionising how products are conceptualised, innovated, manufactured and delivered.

Close your eyes and envision a future where the marketing, innovation, manufacturing, operations teams work in a streamlined, non-siloed manner and have developed the ability to respond to market demands real time!

This session will offer inspiration on which technologies can drive your business forward, examined under a non-utopian perspective!

Brian Tessier, VP Global Supply Chain Innovation, Schneider Electric


09:40 – 10:10

CASE STUDY: Reinventing retail – John Lewis case study – From bricks and mortar to bricks and clicks

Join this session to hear how John Lewis adapted its commerce capabilities from the time when stores where the future of retail! The business re-structured its Supply Chain operations to respond to the new way customers are shopping and accommodate fulfilment at stores and customers through a central distribution hub sending about 400,000 orders per day. Increased investment in technology and expertise was essential to achieve this – now resulting in a sophisticated warehousing systems operating on a variety of technologies such as robotics.

John Munnelly, Head of Operations, John Lewis



10:10 – 10:50

ROUNDTABLES – Supply Chain end-to-end visibility and the role of IoT

New technologies bring the promise of unimagined efficiency and flexibility in Supply Chain management. During these roundtable session, it is an opportunity for all those attending the event to debate amoungst your peers and share experiences on the following roundtable topics:

Roundtable One: Setting expectations before adopting IoT and the reality after the adoption process (benefits, ROI etc.)

Roundtable Two: What is the next supply chain-IoT technology that we should be investing in?

10:50- 11:35 Networking refreshment break & One-to-one business meetings




The Internet of Supply Chain

Digital transformation is re-writing the rules of competition, business models and operating models. At the core is an inevitable certainty: every physical thing that can be digitally connected will be. Today, products can be manufactured with a digital identity that allows them to be identifiable, trackable and interactive, no matter where they are in the world or in their lifecycle. This is driving a re-shaping of the supply chain ecosystem, with the multiple role players that touch and work with product items as they move through their lifecycle able to share information as never before – sourcing, manufacturing, distribution, retail, consumption and recycle.  Welcome to the age of open supply chains.

In this session, you’ll learn how the combination of products #BornDigital with a digital identity in the cloud and web of things are creating an open supply chain, providing end-to-end traceability and new levels of visibility to increase efficiencies, minimize risk, and build brand trust.

Niall Murphy, CEO, Evrythng





KEYNOTE ADDRESSHenkel Supply Chain 4.0 – Try fast, fail small

  • How did it all start – first steps in digital transformation
  • The challenge to select the right tools
  • Appropriate governance structure to assure agility
  • The long-term strategy for success
  • Assuring the right competencies and skill sets

Wolfgang Weber, Head of Strategy, Governance and M&A Supply Chain Laundry & Home Care, Henkel Global Supply Chain




WORKSHOP: The World of Things and Not Things in IoT

Sensors, devices, remote equipment and even dumb things can share their data with each other and can be shared or exchanged, creating new relationships, insights and whole new ways to interact. We look at innovative, realistic ways that this can be done and possibilities for driving business change without leaving broken useless pieces of the Internet of Things behind.

  • Paul Green, Creative Director, Iotic Labs
  • Ali Nicholl, Head of Marketing, Communication and Engagement, Iotic Labs
One-to-one business meetings

Network with tech innovators that address your current priorities in the pre-arranged and mutually agreed meetings.

This session is a valuable platform for educating yourself on the latest technology and making informed decisions for your IoT strategy.

 13:15-14:15 Networking Lunch Break & One-to-one business meetings





PANEL DISCUSSION: IoT for the healthcare and pharmaceutical Supply Chains

With the manufacturing of pharmaceuticals and healthcare products being ever more complex, the need to deliver new products on time and in quality is immense. What is more, the regulatory constraints and budget restrictions are putting more pressure on these industries to become more cost-efficient and operationally effective.

We have invited industry experts to share their best practice on how their renowned brands are dealing with the complexity of modern supply chains, share learnings from the experiences and advice.


Allen Jacques, VP, Pharma Supply Chain, FusionOps


Mirko Senatore, Head of Business Solutions and Supply Network Excellence, EMEA, Pfizer

Jackie Pomroy, Head of Supply Chain, NHS South of England Procurement Services

Rene Kronenburg, Area Manager EMEA, Information Technology Supply Chain Solutions, VLOG IT Manager, Abbvie

15:00-16:00 Workshop: How may IoT help solve the Challenges of Last Mile Logistics?

The rapid rise in both complexity and volume of Last Mile deliveries to Consumers has many organisations struggling to effectively and efficiently deal with those.
The emerging models for Consumer Order fulfilment will rely on collaborations among multiple parties to execute the fulfilment of the Consumer Order whilst making sure these models meet the ever more demanding expectations of the Consumer.

Among many other things these Collaborations also need to deliver at least:

  • Collaboration partners use common Unambiguous identification of the entities (parcels, shipments, consignments etcetera) handled in the Consumer Order fulfilment to avoid confusion and unnecessary transport & logistics activities.
  • Technologies and mechanisms (from IoT) to capture relevant progress and status information regarding the Consumer Delivery.
    Support for real-time event capture and information exchanges among multiple stakeholders is needed. All relevant stakeholders (including the Consumer) require an integral view of the Consumer Order fulfilment progress.

This session will start out with a brief overview of research GS1 did in this area. The group will split into discussion tables (4-8 people each) and discuss two main questions:

  • Who are the relevant stakeholders in the Last Mile and what is their perspective on interoperability?
  • What technology components would likely be needed to meet the Last Mile challenges?

With current level of innovation and transformation in this area these discussions will provide you with new insights.

Jaco Voorspuij, Senior Manager Transport & Logistics and Customs, GS1 Global Office

Frits van den Bos, Manager Innovation, GS1

16:00 – 16:30 Networking Refreshment Break & One-to-one business meetings
16:30-17:05 CASE STUDY: IoT enabled condition monitoring, predictive maintenance and the concept of Digital Twins

IoT enabled analytics-based condition monitoring and predictive maintenance is becoming relevant in all the major industries as it can drive efficiency by providing higher levels of safety and quality at a fraction of the current costs.

Digital twins, a virtual image of your asset, maintained throughout the lifecycle and easily accessible at any time, enable everything from design improvements, continuous process improvements, conditional states of the machine/system, to operations and maintenance. Building new business models based on services and support where the OEM maintains ownership of the equipment and sells a service, establishing an ecosystem where customers, service companies and all other digital service providers can collaborate, is a major component of the digital transformation process. The session will explore:

• How to improve quality and service by predicting malfunctions before they cause unscheduled downtime and higher costs?
• Which are the key challenges to implement an IoT enabled predictive maintenance?
• How to build a layered architecture for Sensing, Communication, Service and Infrastructure?
• How predictive maintenance requires a two-step data analytics?
• How IoT help us to implement a transformational business models like usage and performance-based or pay-per use billing?

Kalman Tiboldi, Chief Business Innovation Officer, TVH Group

17:05-17:35 PEEK INTO THE FUTURE: The married life of Manufacturing and Supply Chain

A manufacturer tells us how it feels to have a fully aligned manufacturing with supply chain operations, where demand drives production. Advanced technologies, representing Industry 4.0, is accelerating and improving manufacturing processes and Supply Chains need to keep up!

-What benefits have Supply Chain towers offered thus far to businesses?

-What are the key processes that need to be transformed to cater to the new business model?

-Are ‘collaboration’ and ‘trust’ romantic terms to talk about?

-How do you best facilitate improved collaboration, both cross-departmental and external?

Ivanka Janssen, Vice President, Supply Chain, Europe, Eastern Europe and Sub-Saharan Africa, PepsiCo

17:35 End of Day One of the Forum
17:40 Networking Drinks Reception
08:00- 08:50 Registration & Welcome
08:50-09:00 Chairperson’s Opening Remarks

Dr Carlos Cordon, LEGO Professor of Strategy and Supply Chain Management, Author of “Strategy is Digital”, IMD

09:00-09:30 INTERNATIONAL CASE STUDY: Towards Smarter Supply Chains & Inventory Management

RFID is set to play a pivotal role in transforming the supply-chain by heralding a new era of merchandise visibility.

This session will explore how RFID is providing real-time tracking data and significantly reducing error margins for suppliers.
• Creating greater transaction visibility for inbound and outbound traffic
• Reducing IT complexity through analysing data via one universal system
• Improving business relationships through enabling greater exchange of product information between, source, distributor and end-customer.

Richard Haig, CIO/CTO, Herman Kay

09:30-10:00 IoT in asset management – from challenges to processes that work

During this presentation, join Mirva to hear how IoT in asset management could benefit you and your organisation. Key areas for discussion will include:

  • The challenges and use cases
  • Creating solutions with connectivity technologies
  • Customer case study examples

Mirva Saarijärvi, Director of Product Marketing, Asset Management, Wirepas

10:00-10:45 CASE STUDY: Supply management enabling the chain with Industry 4.0 opportunities

 Managing a complex supply chain network across many business partners is the day-to-day challenge for Hewlett Packard Enterprise Supply Chain to ensure fast and precise delivery of hundreds of customer orders per day. The application of big data, fast cross company system integration, cloud computing and other Industry 4.0 technologies enables continuous performance improvements, altogether halving cycle-times of complex solution orders over the last 3 years. These improvements are evolutionary ideas incubated by small working teams which when get elevated to EMEA and WW standards if successful.

Volker Heinle, Director EG EMEA SC Strategy and NPI, Hewlett-Packard Enterprise

10:45-11:15 Networking refreshment break and One-to-one business meetings
11:15-11:45 CASE STUDY: The story of a national trains operator and why RFID doesn’t need to cost a fortune

TrainOSE is employing an RFID solution to track freight cars. To reduce incurred costs for cars that should be returned within agreed time, to third-party networks.

Such a system can be highly complex and difficult to manage, as if a wagon is not returned within the allotted span of time, TrainOSE must identify where that wagon is located and determine why it is delayed and there will be incurring costs depending on how many days the wagons are not returned. In addition, real-time data allow for logistic optimisation, efficient operations & maintenance planning, value-added services to freight transport customers, and more.

Join this session to hear about the results of the project and get advice on how to apply this in your business.

Aris Kotsas, RFID Project Coordinator, Director of Rolling Stock, TrainOSE

11:45-12:20 CASE STUDY: Using RFID for sales rise and shrinkage drop

With 800+ stores fully RFID enabled, Decathlon has improved stores’ inventory accuracy and reduced labour on the part of workers who track inventory. As a result, inventory checks are now five times faster.

Join this session to hear more about Decathlon’s experience applying the technology and lessons learned.

Jean-Marc Lieby, RFID Project Leader, Decathlon

12:20-13:20 Networking lunch and one-to-one business meetings
13:20-14:05 FISHBOWL SESSION: Technologies that will change Supply Chains

During the last 2 days we have been elaborating on various applications of IoT and other technologies in the Supply Chain operations and beyond. Before the Forum concludes, let’s regroup and have a conversation on which technologies we believe will truly reshape Supply Chain, and how.

The rules are simple: 4 chairs – 1 needs to be always unoccupied. 3 attendees occupy 3 chairs and discuss their thoughts. At any point, a member of the audience can contribute or ask a question, but he/she needs to occupy the 4th chair. In order to now have a chair empty, 1 of the other 3 attendees need voluntarily make his/her seat available. This goes on and on and on…

We want to make sure everybody feels included in the discussion, and can hear, ask questions and see from all sides of the room and hope everybody will feel comfortable enough to join in the conversation but don’t worry, forced audience participation won’t happen!

  • Edwin de Boer, Director Supply Chain Operations, Cisco
  • Dr Carlos Cordon, LEGO Professor of Strategy and Supply Chain Management, Author of “Strategy is Digital”, IMD
14:05 – 14:45


WORKSHOP: Envisioning an IoT-enabled Supply Chain

Yes, RFID has been around for a long time, and so has M2M. So why should you care about IoT? If there was to be a technological revolution in the industry, would it not have happened by now?

This workshop will showcase that:

-the time is ripe for technology benefits

-why encompassing a total lifecycle view of a product is achievable

-new revenue sources are enabled through a process that allows for improvements in the products and quality, real-time

Archana Vidyasekar, Team Leader – Visionary Innovation Research Group, Frost & Sullivan

14:45 – 15:15 Networking & Refreshment Break
15:15 – 15:45


PANEL DISCUSSION: Building capabilities and digital skills, internally?

 The ever-learning era has arrived. No longer can executives settle and hope that the skills they acquired in university, sometimes decades ago, are still relevant. No longer can you hire a fresh graduate who will solve all your tech problems. Companies are challenged with upskilling employees, with skills and knowledge they can apply straight away.

We have invited a panel of experts to share their business strategies around: Which skills are relevant? How are different businesses approaching this challenge? How do you run pilot projects alongside trainings?

Dr Carlos Cordon, LEGO Professor of Strategy and Supply Chain Management, Author of “Strategy is Digital”, IMD


 15:45 Chairman’s closing remarks
 16:00  End of conference