IDC Sees Opportunity in Product-Service Systems

PTC

Manufacturers find themselves in an increasingly complex environment. The global nature of today’s business is marked by regional demand variability, supply uncertainties, and the incessant mandate to increase revenue while controlling costs. Product sales alone are not delivering the results that shareholders and leaders want, driving many manufacturers to turn to after-sales services for revenue and profit growth. Services are an underutilized opportunity area for many manufacturers, but that is starting to change.

The rise of connected products offers a prime opportunity for manufacturers to shift their traditional product-centric sales model to a model that delivers “outcomes” through a combination of products and services, also known as product-service systems.

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PTC helps companies around the world reinvent the way they design, manufacture, operate, and service things in and for a smart, connected world. In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based product lifecycle management.

Today, our leading industrial innovation platform and field-proven solutions enable you to unlock value at the convergence of the physical and digital worlds.

With PTC, manufacturers, and an ecosystem of partners and developers, can capitalize on the promise of the Internet of Things and augmented reality technology today – driving the future of innovation.