The Future of Operations

The Future of Operations

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To respond to the increasing demand for more custom products and experiences, organizations must pivot from an operational mindset around throughput and efficiency to a market-driven mindset. As IT and Operations Technology (OT) converge, companies will focus on using digital capabilities to build a resilient organization through instrumentation, infrastructure, integration, and insight.

By 2025, intelligent enterprises will see 100% increase in productivity, resulting in 1/2 the response time of peers due to an ability to anticipate market and operational changes and 25% increase in success rates of new product introductions.

The Future of Operations is marked by resilient decision making. IDC defines resilient decision making as having the ability to use all available data and information to rapidly and effectively make decisions that keep your operations aligned with customer expectations and demands.

IoB Voices met with IDC’s Kevin Prouty, Group Vice President of Energy and Manufacturing to learn more and pick his brains on:

  • The pressures that manufacturers are feeling today, and how should they be addressing them.
  • What the Future of Operations looks like in manufacturing.
  • How manufacturing executives should be looking at their organizations in the Future of Operations.
  • Where manufacturing executives start when starting down the path of Industry 4.0.
  • What role does digital plays in Industry 4.0.
  • How does going digital impacts decision-making in manufacturing.
  • How will IT and operations work together to support Industry 4.0 and the Future of Operations.


Kevin Prouty
Group Vice President of Energy and Manufacturing, IDC

Kevin Prouty is Group Vice President for IDC Energy and Manufacturing Insights. He is responsible for managing a group of analysts that provide research-based advisory and consulting services that will enable energy executives in oil and gas and utilities to maximize the business value of their technology investments and minimize technology risk through accurate planning. Kevin’s research specialties are Utilities, Manufacturing, Enterprise Applications, and Product Innovation research. Before joining IDC he was SVP of Research at Aberdeen Group. He also spent over five years as Sr. Director of Manufacturing and Energy Solutions at Motorola and was the resident expert on technology’s role in continuous improvement. Prior to Motorola, he was Research Director for Manufacturing and Automotive at AMR Research and Gartner, where he spent a cumulative six years. Leading up to his research role, Kevin spent over 15 years as both a user and system integrator of operations software. Twelve of those years was as a plant manager and project manager at a global manufacturer, managing a large workforce and business that produced tooling for automotive and industrial companies. He was responsible for all automation of the facility and energy plant, including integration of automated process and information systems into all aspects of the business. In addition, Kevin helped lead the re -engineering team that implemented ERP and shop floor systems throughout the company. Kevin also managed the building, start up, and initial operation of a plant in China from 1992 to 1993.


IDCInternational Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.

With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC’s analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives.

Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world’s leading tech media, data and marketing services company.

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