- Request access
- Request rectification
- Request suppression
- Request restriction of processing
- Object to processing
- Request Data portability
- Request withdrawal of consent provided
- Lodge a complaint with the Event Organiser or the Information Commissioner’s Office.
If you, the data subject (Data Subject), have any requests, concerns or queries regarding your Personal Data please contact us by email at [email protected] or write to us at Vinelake Limited, 160 Hursley, Winchester, Hants, United Kingdom, SO21 2LD.
Use of Personal Data
Under the GDPR, Vinelake Limited must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
- Providing and managing your subscription account.
- Providing and managing your access to our site.
- Personalising and tailoring your experience on our site.
- Supplying our products or services to you. Your personal details are required in order for us to enter into a contract with you.
- Communicating with you. This may include responding to emails or calls from you. Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting [email protected]).
- Analysing your use of the site and gathering feedback to enable us to continually improve our site and your user experience.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone or text message or post with information, news, and offers on our products or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Please contact the Event Organiser to confirm whether you wish to opt out, please either:
- Email [email protected]
- Telephone the marketing or data team to let them know.
- Click the unsubscribe box when receiving emails from us.
Retention time of Personal Data
The event Organiser will not retain your personal information longer than necessary. The event Organiser will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Services team) for as long as is necessary to provide support-related reporting only.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account, or it is no longer needed to provide the Services to you.
Disclosure of Personal Data
The Event Organiser may disclose Personal Data to companies within the Event Organiser group of companies from time to time. Group companies may include subsidiaries, any ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Personal Data may be transferred to reputable companies outside the European Economic Area. Please note this will only be done if your explicit consent is obtained or when it is necessary for the performance of the agreement.
The Event Organiser takes steps to ensure that your information will be afforded the same level of protection as that required of us under applicable UK Data Protection legislation and the General Data Protection Regulation (GDPR).
Data Security of Personal Data
All Personal Data will be stored subject to appropriate technical and organisational security measures designed to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data. The Event Organiser will take reasonable steps to ensure the reliability of any employees who have access to Personal Data.
Where Personal Data is passed to data processors to process on behalf of the Event Organiser, the Event Organiser we will require that data processors put in place an equivalent level of security measures.
Tracking technology ‘cookies’
The Event Organiser uses technology to track the patterns of behaviour of visitors to its websites. This can include using a “cookie” which would be stored on your browser or on the hard drive of your computer. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings.
The Event Organiser uses this information to find out which features of the websites are most popular so that they can be developed in the light of the analysis of your usage. The Event Organiser also uses the information generated so as to ensure that users have a more personal experience when accessing their websites, particularly when visiting them on repeat occasions. As required by law, whenever a visitor visits the websites they will be alerted to the fact that cookies are used and asked to consent to their continued use. This consent may be implied from the visitor continuing to use the website.
Access to Personal Data
The GDPR gives you the right to copies of the Personal Data the Event Organiser holds about you. Your right of access can be exercised in accordance with the GDPR. The Event Organiser will comply with your request within a month of receipt.